HELP CENTER

How can we assist you today? Find answers to our most frequently asked questions.

Booking & Reservations

You can book directly through our website by selecting your destination, dates, and number of guests. Alternatively, you can contact our support team or use our mobile app.

Yes, you can modify or cancel your booking through the 'My Bookings' section in your account. Please check the specific cancellation policy of your selected property as charges may apply depending on how close it is to your check-in date.

Yes! Stayyo offers flexible booking options including hourly stays for transit travelers and long-term workation packages. Filter by these options when searching for a property.

Stay & Amenities

We have specific pet-friendly properties available. You can use the 'Pet Friendly' filter when searching to find accommodations that welcome your furry friends.

Standard check-in time is 2:00 PM and check-out is 11:00 AM. Early check-in and late check-out are subject to availability and may incur additional charges.

Many of our properties offer complimentary breakfast. You can check the specific amenities listed for each property before booking, or look for the 'Breakfast Included' tag.

Payments & Refunds

We accept all major credit/debit cards, UPI, net banking, and popular mobile wallets. Corporate bookings can also be invoiced directly.

Refunds for cancelled bookings are typically processed within 5-7 business days, depending on your bank or payment method.

Still need help?

Can't find the answer you're looking for? Our customer support team is ready to assist you.

Contact Support